Terms & Conditions

Last updated: 2026-04-04

These Terms & Conditions govern your use of https://www.teslgo.com and your purchase of products from TeslGo.

1. Website Use

By using this website, you agree to comply with these Terms & Conditions and all applicable laws and regulations.

2. Product Information

We make reasonable efforts to ensure that product descriptions, compatibility references, prices, and availability are accurate. However, errors may occasionally occur.

TeslGo reserves the right to correct errors, update product information, or cancel orders affected by incorrect information.

3. Orders

All orders are subject to review and acceptance.

TeslGo may cancel or refuse an order if the product is unavailable, payment cannot be authorized, the order appears fraudulent or unauthorized, shipping restrictions prevent fulfillment, or pricing or listing errors occurred.

4. Pricing and Payment

All prices displayed on the website are shown in the stated currency at the time of purchase unless otherwise noted.

Shipping charges, taxes, duties, and similar fees may be added or collected separately depending on destination and checkout settings.

5. Shipping

Shipping times are estimates only and are not guaranteed.

Please review our Shipping Policy for details regarding processing times, transit times, shipping costs, customs, and delivery limitations.

6. Returns and Refunds

Returns, exchanges, and refunds are governed by our Return & Refund Policy.

7. Compatibility References and Brand Names

Brand names, trademarks, OEM references, and vehicle model names appearing on this website are used only for product identification and compatibility purposes.

TeslGo is an independent seller and is not affiliated with, endorsed by, or an authorized dealer of Tesla, Inc. or BYD unless explicitly stated otherwise.

8. Intellectual Property

All website content, including text, graphics, logos, images, and layout, is owned by TeslGo or used with permission where applicable. Unauthorized use is prohibited.

9. Limitation of Liability

To the maximum extent permitted by law, TeslGo shall not be liable for indirect, incidental, special, or consequential damages arising from the use of this website or the purchase or use of products sold through this website.

10. Governing Law

These Terms & Conditions are governed by the laws of the People’s Republic of China, without regard to conflict of law rules.

Nothing in these Terms limits any mandatory consumer protection rights that may apply under the laws of the customer’s place of residence.

11. Contact

If you have questions about these Terms & Conditions, contact [email protected] or visit https://www.teslgo.com/contact-us.